XTB Support

XTB Online Chat

To open a live chat with XTB’s customer support team, simply click on the chat icon as shown in the illustrated guide on the platform.

One of the most efficient methods to reach the XTB website is via their 24/7 online chat support. This feature ensures rapid resolution of any issues, typically providing responses within approximately 2 minutes. It’s important to note, however, that the chat does not support file attachments or the transmission of private information.

XTB assistance by email

In addition, If you have any non-urgent inquiries for XTB, you can email them at [email protected]. It’s advised to use the email address you used during your registration with XTB so they can easily locate your trading account and assist you promptly.
 

XTB help by phone

If you prefer to contact XTB by phone, they provide support for traders from various countries in multiple languages. You can select your country and find the corresponding phone number on their website. Just keep in mind that call charges will depend on your telephone operator’s tariffs for the city indicated in brackets.
To receive the most timely and helpful support, please refer to XTB’s customer support phone number list for each country at the following link: https://www.xtb.com/contact.

XTB Help Center

We have some common answers you need on this page.

Which is the fastest way to contact XTB?

The fastest response from XTB will be through the Phone Call and Online Chat.
 

How fast can I get a response from XTB support?

XTB provides support in multiple languages to accommodate your needs. Their translators can translate your questions and provide responses in the language of your choice for seamless communication.
 

Contact XTB via social networks

Another way to contact XTB support is via Social Media:

• Telegram: https://t.me/s/XTN_channel

• Facebook: https://www.facebook.com/xtb

• Twitter (X): https://x.com/i/flow/login?redirect_after_login=%2FXTBUK

• LinkedIn: https://www.linkedin.com/company/xtb/

• Instagram: https://www.instagram.com/xtb_vn/reels/?hl=am-et

Quick Assistance: Contacting XTB Made Simple

Contacting XTB support is designed to be straightforward and convenient, ensuring traders can receive assistance promptly whenever needed. Whether through live chat, email, or phone support options available on the XTB website, traders can choose the method that best suits their preference and urgency. XTB’s support team is known for its responsiveness and expertise, providing quick resolutions to technical issues, trading inquiries, or account-related questions. This commitment to easy accessibility ensures that traders can focus on their trading strategies with confidence, knowing that help is readily available whenever they need it.