How to Sign up and Deposit to XTB

How to Sign up for XTB

How to Sign up for an XTB Account [Web]

First, navigate to the homepage of the XTB platform and select "Create Account".

On the first page, please provide some basic information about the platform as follows:

1. Your email (to receive the confirmation email notifications from the XTB support team).

2. Your country (please ensure that the selected country matches the one on your verification documents to activate your account).

3. Check the boxes to indicate that you agree with the platform’s terms and conditions (you must check all the boxes to proceed to the next step).

Then, select "NEXT" to proceed to the next page.

Next, continue entering your personal information into the corresponding fields as follows (ensure you enter the information exactly as it appears on your verification documents to activate your account).

1. Your family role (Grandfather, Grandmother, Father, etc).

2. Your name.

3. Your middle name (if not available, leave it blank).

4. Your last name (as in your ID).

5. Your phone number (to receive the activating OTP from XTB).

Continue scrolling down and enter additional information such as:

1. Your Date of birth.

2. Your nationality.

3. FATCA declaration (you need to check all the boxes and answer all the blanks to proceed to the next step).

Once you have completed filling in the information, click "NEXT" to proceed to the next page.

On this signing-up page, you will enter the Address that matches your personal documents:

1.  Your house number - street name - ward/ commune - district/ district.

2. Your Province/ City.

Then select "NEXT" to continue.

On this signing-up page, you will need to complete a few steps as follows:

1. Select the Currency for your account.
2. Select the language (preferred).
3. Enter the referral code (this is an optional step).

Select "NEXT" to be directed to the next signing-up page.

On the next page, you will encounter the terms you need to agree to successfully sign up for your XTB account (meaning you must check each checkbox). Then, click "NEXT" to complete.


On this page, select "GO TO YOUR ACCOUNT" to be directed to your general account management page.

Congratulations on successfully signing up for your account with XTB (please note that this account has not been activated yet).

How to Sign up for an XTB Account [App]

First, open the app store on your mobile device (both the App Store and Google Play Store are available).

Then, search for the keyword "XTB Online Investing" and download the app.

Open the app after the download process is complete. Then, select "OPEN REAL ACCOUNT" to begin the signing-up process.

The first step is to select your country (choose the one that matches the personal identification documents you have for activating your account). Once selected, click "NEXT" to proceed.

On the next signing-up page, you have to:

1. Enter your email (to receive the notifications and instructions from the XTB support team).

2. Tick the boxes declaring that you agree with all the policies (please note that all the boxes must be ticked to proceed to the next page).

Once you finish the above steps, tap "NEXT STEP" to enter the next page.

On this page, you will need to:

1. Confirm your email (this is the email that you use to access the XTB platform as a login credential).

2. Create your account password with at least 8 characters (please note that the password must also meet all the requirements, containing one small letter, one uppercase letter, and one number).

After completing the above steps, tap on "NEXT STEP" to proceed to the next page.

Next, you will need to provide the following personal information (Please note that the information entered should match the personal details on your ID for account activation and verification purposes) :

1. Your First Name.
2. Your Middle Name (Optional).
3. Your Surname.
4. Your Phone Number.
5. Your Date of Birth.
6. Your Nationalities.
7. You must also agree with all the FATCA and CRS Statements to proceed to the next step.

After completing the information entry, please select "NEXT STEP" to finalize the account signing-up process.


Congratulations on successfully signing up for an account with XTB (please note that this account has not been activated yet).

Frequently Asked Questions (FAQ)

How to change phone number

To update your phone number, you need to log in to the Account Management page - My Profile - Profile Information.

For security reasons, you will need to perform some additional verification steps to change your phone number. If you are still using a phone number registered with XTB, we will send you a verification code via text message. The verification code will allow you to complete the phone number update process.

If you no longer use the phone number registered with the exchange, please contact our Customer Support Center ( https://www.xtb.com/vn/why-xtb/contact ) for assistance and more specific instructions.
 

What types of trading accounts does XTB have?

At XTB, we only offer  01 account type: Standard.

On  a Standard account, you will not be charged trading fees (Except for Share CFDs and ETFs products). However, the buying and selling difference will be higher than the market (Most of the trading floor’s income comes from this buying and selling difference of customers).
 

Can I change my trading account currency?

Unfortunately, it is not possible for the client to change the currency of the trading account. However, you can create up to 4 child accounts with different currencies.

To open an additional account with another currency, please log in to the Account Management Page - My Account, in the upper right corner, click "Add Account".

For non-EU/UK residents who own an account at XTB International, we only offer USD accounts.

How to Deposit Money to XTB

Deposit Tips

Funding your XTB account is a straightforward process. Here are some useful tips to ensure a smooth deposit experience:

• The Account Management displays payment methods in two categories: those readily available and those accessible after account verification. To access the full range of payment options, make sure your account is fully verified, meaning your Proof of Identity and Proof of Residence documents have been reviewed and accepted.

• Depending on your account type, there may be a minimum deposit required to start trading. For Standard accounts, the minimum deposit varies by payment system, while Professional accounts have a fixed minimum initial deposit limit starting from USD 200.

• Always check the minimum deposit requirements for the specific payment system you plan to use.

• The payment services you use must be registered in your name, matching the name on your XTB account.

• When selecting your deposit currency, remember that withdrawals must be made in the same currency chosen during the deposit. Although the deposit currency does not need to match your account currency, be aware that exchange rates at the time of the transaction will apply.

• Regardless of the payment method, ensure that you have entered your account number and any other required personal information accurately to avoid any issues.

How to Deposit to XTB [Web]

Domestic Transfer

First, visit the homepage of XTB. Then, select "Log in" followed by "Account management".

Next, you will be directed to the login page. Please enter the login information for the account you previously registered into the corresponding fields. Then click "SIGN IN" to proceed.

If you do not yet have an account with XTB, please follow the instructions in the following article: How to Register Account on XTB.

Next, go to the "Deposit funds" section and select "Domestic transfer" to proceed with depositing funds into your XTB account.

The next step is to enter the amount you want to deposit into your XTB account, with the following three details:

1. The amount you wish to deposit (according to the currency selected when you registered your account).

2. The amount converted into the currency specified by XTB/the bank in your country (This may include conversion fees depending on the bank and country).

3. The final amount after conversion and deduction of conversion fees (if any).

After reviewing and confirming the information regarding the amount and any applicable fees, click the "DEPOSIT" button to proceed with the deposit.

At this point, you have three ways to deposit funds into your account, including:

1. Bank transfer via Mobile Banking, Internet Banking, or at the counter (notice available immediately).

2. Mobile Banking App to scan the QR code to pay.

3. Make payment by logging into your Internet Banking account.

Additionally, on the right side of the screen, you will find some important information to note when performing a domestic transfer:

1. Order value.

2. Payment code.

3. Content (Remember that this is also the content to include in the transaction description so that XTB can verify and confirm your transaction).

In the next step, select the transaction method that is most convenient for you (bank or local e-wallet), then fill in the information in the corresponding fields as follows:

1. First and last name.

2. Email address.

3. Mobile number.

4. Security code.

After completing the selection and filling in the information, click "Continue" to proceed to the next step.

In the next step, complete the deposit process based on your initial selection. Follow the on-screen instructions to finish. Good luck!

E-wallet

First, please also access the homepage of XTB. Then, click "Log in" followed by "Account management".

Next, you will be directed to the login page. Please enter the login information for the account you previously registered into the corresponding fields. Then click "SIGN IN" to proceed.

If you do not yet have an account with XTB, please follow the instructions in the following article: How to Register Account on XTB.

Next, navigate to the "Deposit funds" section and choose one among the available E-Wallets (Please note that this list may change depending on the platforms available in your country) to initiate the deposit of funds into your XTB account.

Please be aware that you can only fund your account from a bank account or card in your name. Any third-party deposits are not allowed and can result in delayed withdrawals and restrictions on your account.

The next step is to enter the amount you wish to deposit into your XTB account, considering the following three details:

1. The amount you want to deposit (based on the currency selected during account registration).

2. The converted amount into the currency specified by XTB/the bank in your country (conversion fees may apply depending on the bank and country, 2% fee for Skrill and 1% fee for Neteller).

3. The final amount after conversion and deduction of any conversion fees.

After reviewing and confirming the details of the amount and any applicable fees, click the "DEPOSIT" button to proceed with the deposit.

First, please proceed to log in to that E-wallet.

At this step, you have two ways to complete the transaction:

1. Pay with credit or debit card.

2. Pay with the balance in your e-wallet (If you choose this option, the remaining steps will be guided within the application on your mobile device).

If you choose to complete the transaction with a card, please fill in the necessary information as follows:

1. Card number.

2. Expiry date.

3. CVV.

4. Check the box if you want to save your card information for more convenient future transactions (this step is optional).

After ensuring that all the information is correct, select "Pay" and follow the on-screen instructions to complete the process.

Bank Transfer

Start by visiting the XTB homepage. Once there, choose "Log in" and then proceed to "Account management".

You will then be taken to the login page. Enter the login details for the account you previously created in the designated fields. Click "SIGN IN" to continue.

If you haven’t signed up for an XTB account yet, please refer to the instructions provided in this article: How to Register Account on XTB.

Next, navigate to the "Deposit funds" section and choose "Bank Transfer" to initiate depositing funds into your XTB account.

Unlike Domestic Transfer, Bank Transfer allows for international transactions but has some drawbacks such as higher transaction fees and taking longer time (a few days).

After selecting "Bank Transfer", your screen will display a transaction information table including:

1. BENEFICIARY.

2. SWIFT/ BIC.

3. TRANSFER DESCRIPTION (YOU NEED TO ENTER THIS CODE EXACTLY INTO THE TRANSACTION DESCRIPTION SECTION TO ENABLE XTB TO CONFIRM YOUR TRANSACTION. EACH TRANSACTION WILL HAVE A UNIQUE CODE THAT IS DIFFERENT FROM OTHERS).

4. IBAN.

5. BANK NAME.

6. CURRENCY.

Please note that: Transfers to XTB must be made from a bank account registered on the Customer’s full name. Otherwise, the funds will be returned back to the source of the deposit. The refund could take up to 7 working days.

How to Deposit to XTB [App]

First, open the XTB Online Trading app (logged in) on your mobile device and select "Deposit Money" at the top left corner of the screen.

If you haven’t installed the app, please refer to the following article: How to Download and Install XTB Application for Mobile Phone (Android, iOS)

Then, in the "Select type of order" panel, continue by selecting "Deposit money".

Next, you will be taken to the "Deposit money" screen, where you will need to:

1. Select the destination account that you wish to deposit in.

2. Select the payment method.

After making your selection, scroll down to continue filling in the information.

There will be a few pieces of information you need to pay attention to here:

1. The amount of money.

2. The depositing fee.

3. The total amount of money deposited into your account after deducting any fees (if applicable).

After you have carefully reviewed and agreed to the final deposit amount, select "DEPOSIT" to proceed with the transaction.

Here, the process for depositing money will vary depending on the payment method you initially selected. But don’t worry, detailed instructions will be displayed on the screen to help you complete the process. Good luck!

Frequently Asked Questions (FAQ)

What transfer method can I use?

You can deposit funds via a variety of methods;

• UK Residents - bank transfers, credit and debit cards

• EU Residents - bank transfers, credit and debit cards, PayPal and Skrill

• MENA Residents - bank transfers and debit cards

• For Non-UK/EU Residents - bank transfers, credit and debit cards, Skrill, and Neteller

How fast will my deposit be added to my trading account?

All deposits except for bank transfers are instant and you will see this reflected in your account balance immediately.

Bank transfers from the UK/EU are normally added to your account within 1 working day.

Bank transfers from other countries can take from 2-5 days to arrive, depending on the country you send money from. Unfortunately, this depends on your bank and any intermediary bank.
 

Cost of receiving/transferring shares

Transfer stocks from other brokers to XTB: We do not charge any fees when you transfer stocks to XTB

Transfer shares from XTB to another broker: Please note that the cost of transferring shares (OMI) from XTB to another exchange is 25 EUR / 25 USD per ISIN, for shares listed in Spain the cost is 0.1% of the share value per ISIN (but not less than 100 EUR). This cost will be deducted from your trading account.

Internal stock transfers between trading accounts at XTB: For internal transfer requests, the transaction fee is 0.5% of the total value calculated as the purchase price of the shares per ISIN (but not less than 25 EUR / 25 USD). The transaction fee will be deducted from the account the shares are transferred to based on the currency of this account.
 

Is there a minimum deposit?

There is no minimum deposit to start trading.
 

Do you charge any fees on deposits?

We do not charge any fees on depositing money via bank transfer, or credit and debit cards.

• EU Residents - no fee for PayPal and Skrill.

• For Non-UK/EU Residents - 2% fee for Skrill and 1% fee for Neteller.

Conclusion: Seamless Registration and Funding with XTB

Signing up and depositing funds into your XTB account is a straightforward and efficient process. With a user-centric design, XTB ensures that account creation is quick and hassle-free, allowing you to begin trading promptly. The platform offers multiple secure deposit options, ensuring that funding your account is both convenient and safe. Coupled with robust customer support and a comprehensive range of trading tools, XTB provides an ideal environment for both new and experienced traders to maximize their trading potential.