How to Sign up on XTB
How to Sign up for an XTB Account [Web]
First, navigate to the homepage of the XTB platform and select "Create Account".
On the first page, please provide some basic information about the platform as follows:
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Your email (to receive the confirmation email notifications from the XTB support team).
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Your country (please ensure that the selected country matches the one on your verification documents to activate your account).
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Check the boxes to indicate that you agree with the platform’s terms and conditions (you must check all the boxes to proceed to the next step).
Then, select "NEXT" to proceed to the next page.
Next, continue entering your personal information into the corresponding fields as follows (ensure you enter the information exactly as it appears on your verification documents to activate your account).
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Your family role (Grandfather, Grandmother, Father, etc).
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Your name.
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Your middle name (if not available, leave it blank).
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Your last name (as in your ID).
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Your phone number (to receive the activating OTP from XTB).
Continue scrolling down and enter additional information such as:
- Your Date of birth.
- Your nationality.
- FATCA declaration (you need to check all the boxes and answer all the blanks to proceed to the next step).
Once you have completed filling in the information, click "NEXT" to proceed to the next page.
On this signing-up page, you will enter the Address that matches your personal documents:
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Your house number - street name - ward/ commune - district/ district.
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Your Province/ City.
Then select "NEXT" to continue.
On this signing-up page, you will need to complete a few steps as follows:
- Select the Currency for your account.
- Select the language (preferred).
- Enter the referral code (this is an optional step).
Select "NEXT" to be directed to the next signing-up page.
On the next page, you will encounter the terms you need to agree to successfully sign up for your XTB account (meaning you must check each checkbox). Then, click "NEXT" to complete.
On this page, select "GO TO YOUR ACCOUNT" to be directed to your general account management page.
Congratulations on successfully signing up for your account with XTB (please note that this account has not been activated yet).
How to Sign up for an XTB Account [App]
First, open the app store on your mobile device (both the App Store and Google Play Store are available).
Then, search for the keyword "XTB Online Investing" and download the app.
Open the app after the download process is complete. Then, select "OPEN REAL ACCOUNT" to begin the signing-up process.
The first step is to select your country (choose the one that matches the personal identification documents you have for activating your account). Once selected, click "NEXT" to proceed.
On the next signing-up page, you have to:
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Enter your email (to receive the notifications and instructions from the XTB support team).
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Tick the boxes declaring that you agree with all the policies (please note that all the boxes must be ticked to proceed to the next page).
Once you finish the above steps, tap "NEXT STEP" to enter the next page.
On this page, you will need to:
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Confirm your email (this is the email that you use to access the XTB platform as a login credential).
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Create your account password with at least 8 characters (please note that the password must also meet all the requirements, containing one small letter, one uppercase letter, and one number).
After completing the above steps, tap on "NEXT STEP" to proceed to the next page.
Next, you will need to provide the following personal information (Please note that the information entered should match the personal details on your ID for account activation and verification purposes) :
- Your First Name.
- Your Middle Name (Optional).
- Your Surname.
- Your Phone Number.
- Your Date of Birth.
- Your Nationalities.
- You must also agree with all the FATCA and CRS Statements to proceed to the next step.
After completing the information entry, please select "NEXT STEP" to finalize the account signing-up process.
Congratulations on successfully signing up for an account with XTB (please note that this account has not been activated yet).
Frequently Asked Questions (FAQ)
How to change phone number
To update your phone number, you need to log in to the Account Management page - My Profile - Profile Information.
For security reasons, you will need to perform some additional verification steps to change your phone number. If you are still using a phone number registered with XTB, we will send you a verification code via text message. The verification code will allow you to complete the phone number update process.
If you no longer use the phone number registered with the exchange, please contact our Customer Support Center ( https://www.xtb.com/vn/why-xtb/contact ) for assistance and more specific instructions.
What types of trading accounts does XTB have?
At XTB, we only offer 01 account type: Standard.
On a Standard account, you will not be charged trading fees (Except for Share CFDs and ETFs products). However, the buying and selling difference will be higher than the market (Most of the trading floor’s income comes from this buying and selling difference of customers).
Can I change my trading account currency?
Unfortunately, it is not possible for the client to change the currency of the trading account. However, you can create up to 4 child accounts with different currencies.
To open an additional account with another currency, please log in to the Account Management Page - My Account, in the upper right corner, click "Add Account".
For non-EU/UK residents who own an account at XTB International, we only offer USD accounts.
Conclusion: Easy Onboarding with XTB
Signing up on XTB is a quick and straightforward process, ensuring that you can start trading without any hassle. The platform’s intuitive design makes account creation simple, providing you with immediate access to a comprehensive suite of trading tools and resources. With XTB’s robust security measures and responsive customer support, you can feel confident and secure as you begin your trading journey. Whether you’re a novice or a seasoned trader, XTB’s efficient onboarding process sets the stage for a successful trading experience.
