How to Sign in and Withdraw from XTB
How to Sign in to XTB
How to Sign in to XTB [Web]
How to Sign in to XTB Account Management
First, visit the homepage of XTB. Then, select "Log in" followed by "Account management".
Next, you will be directed to the signing-in page. Please enter the signing-in information for the account you previously registered into the corresponding fields. Then click "SIGN IN" to proceed.
If you do not yet have an account with XTB, please follow the instructions in the following article: How to Register Account on XTB.
Congratulations on successfully signing in the "Account Management" interface on XTB.
How to Sign in to XTB xStation 5
Similar to signing in the "Account Management" section, first go to the XTB homepage.
Next, click on "Log in" and then choose "xStation 5".
Next, you will be taken to the signing-in page. Enter the signing-in details for the account you previously registered in the appropriate fields, and then click "SIGN IN" to continue.
If you haven’t created an account with XTB yet, please check out the instructions in this article: How to Register Account on XTB.
With just a few simple steps, you can now sign in to the trading interface xStation 5 of XTB. Don’t hesitate any longer—start trading now!
How to Sign in to XTB [App]
First, launch the app store on your mobile device (you can use both the App Store for iOS devices and the Google Play Store for Android devices).
Next, search for "XTB Online Investing" using the search bar, and then download the app.
After completing the download, open the app on your phone:
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If you haven’t signed up for an account with XTB yet, please select "OPEN REAL ACCOUNT" and then refer to the instructions provided in this article: How to Register Account on XTB.
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If you already have an account, you can choose "LOGIN", and you will be directed to the signing-in page.
At the signing-in page, please input the signing-in credentials for the account you registered earlier into the designated fields, and then click on "LOGIN" to proceed.
Congratulations on successfully signing in to the XTB platform using the XTB Online Trading app on your mobile device!
How to Recover your XTB password
To get started, navigate to the homepage of XTB. Then, click on "Log in" and proceed to select "Account management".
On the next page, click on "Forgot password" to access the Password Recovery interface.
On this interface, first, you will need to provide the email address that you registered with and want to recover the password for.
After that, click "Submit" to receive instructions on how to reset your password from XTB through your email inbox.
Immediately, you will receive a notification email confirming that it has been sent.
Inside the email content you received, please click on the "RESET PASSWORD" button to proceed with password recovery.
On this Set New Password page, you need to follow these steps:
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Enter the new password you wish to set (please note that this new password must meet the following minimum requirements: at least 8 characters, including 1 upper-case letter and 1 number, and no whitespace allowed).
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Repeat your new password.
After completing the steps outlined above, click "Submit" to finish the password recovery process.
Congratulations, you have successfully reset your password. Now, please select "Log in" to return to the account management screen.
As you can see, with just a few simple steps, we can recover the account password and enhance security when necessary.
Frequently Asked Questions (FAQ)
I can not log in
If you are having difficulty logging into your account, you should try some of the following steps before contacting XTB support:
- Make sure the Email or ID you enter is correct.
- Try resetting your password - you can click "Forgot password" on the Station login page or Account Management Page. After reinstallation, all trading accounts you have will use the password you just created.
- Check your network connection.
- Try signing in on your computer or phone.
If after following the steps above, you still can’t log in, please don’t hesitate to contact us.
How to change personal information?
To update your personal information, you need to log in to the Account Management page, section My Profile - Profile Information.
If you cannot log in, please reset your password.
In case you have updated your password but still can not log in, you can contact the Customer Support Center to update your information.
How to secure my data?
We commit that XTB will do everything in its power to ensure the highest safety for your data. We also point out that most cybercriminal attacks are aimed directly at customers. That’s why it’s important to follow the basic safety rules listed and described on the internet security page.
Securing your login data is especially important. Therefore, you should follow the following principles:
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Do not share your login and/ or password with anyone and do not save it in your mailbox.
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Change your password regularly and always remember to set it sufficiently complex.
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Do not use duplicate passwords for different systems.
How to Withdraw Money from XTB
Withdrawal rules on XTB
Withdrawals can be made at any time, giving you 24/7 access to your funds. To withdraw money from your account, navigate to the Withdrawal section of your Account Management. You can check the status of your withdrawal at any time in the Transaction History.
Money can be sent back only to the bank account under your own name. We will not send your funds to any 3rd party bank accounts.
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For Clients who have an account with XTB Limited (UK), there is no fee charged for withdrawals as long as they are above £60, €80 or $100.
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For Clients who have an account with XTB Limited (CY), there is no fee charged for withdrawals as long as they are above €100.
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For Clients who have an account with XTB International Limited, there is no fee charged for withdrawals as long as they are above $50.
Please refer to the below for the withdrawal processing time:
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XTB Limited (UK) - on the same day as long as the withdrawal is requested before 1pm (GMT). Requests made after 1pm (GMT) will be processed the next working day.
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XTB Limited (CY) - not later than the next business day following the day on which we received the withdrawal request.
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XTB International Limited - Standard processing time for withdrawal requests is 1 business day.
XTB covers all costs charged by our bank.
All other potential costs (Beneficiary and Intermediary bank) are paid by the client according to the commission tables of those banks.
How to Withdraw Money from XTB [Web]
Start by visiting the XTB homepage. Once there, choose "Log in" and then proceed to "Account management".
You will then be taken to the login page. Enter the login details for the account you previously created in the designated fields. Click "SIGN IN" to continue.
If you haven’t signed up for an XTB account yet, please refer to the instructions provided in this article: How to Register Account on XTB.
In the Account Management section, click on "Withdraw funds" to enter the withdrawal interface.
Currently, XTB supports withdrawal transactions through Bank Transfer under the following two forms depending on the amount you wish to withdraw:
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Quick Withdrawal: less than 11.000 USD.
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Bank Withdrawal: more than 11.000 USD.
If the withdrawal amount is $50 or less, you will be charged a $30 fee. If you withdraw more than $50, it is completely free.
Express withdrawal orders will be successfully processed to bank accounts within 1 hour if the withdrawal order is placed during business hours on weekdays.
Withdrawals made before 15:30 CET will be processed the same day the withdrawal is made (excluding weekends and holidays). The transfer usually takes 1-2 business days.
All costs that may arise (when transferring between banks) will be paid by the customer according to the regulations of those banks.
The next step is to select the beneficiary bank account. If you don’t have your bank account information saved in XTB, choose "ADD NEW BANK ACCOUNT" to add it.
You can only withdraw funds to an account in your own name. XTB will refuse any withdrawal request to a third-party bank account.
At the same time, select "Manually via form" and then click "Next" to manually enter your bank account information.
Below are some of the required fields you need to fill in the form:
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Bank account number (IBAN).
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Bank name (the international name).
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Branch Code.
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Currency.
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Bank identifier code (BIC) (You can find this code on the authentic website of your bank).
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Bank Statement (The document in JPG, PNG, or PDF confirming your bank account ownership).
After completing the form, select "SEND" and wait for the system to verify the information (this process can take from a few minutes to a few hours).
Once your bank account is verified by XTB, it will be added to the list as shown below and become available for withdrawal transactions.
Next, enter the amount you want to withdraw into the corresponding field (the maximum and minimum withdrawal amounts depend on the withdrawal method you choose and the balance in your trading account).
Please note the "Fee" and "Total amount" sections to understand the amount you will receive in your bank account. Once you agree with the fee (if applicable) and the actual amount received, select "WITHDRAW" to complete the withdrawal process.
How to Withdraw Money from XTB [App]
Start by opening the XTB Online Trading app on your mobile device and make sure you’re logged in. Then, tap "Deposit Money" located at the top left corner of the screen.
If you haven’t installed the app yet, please check the article provided for installation instructions: How to Download and Install XTB Application for Mobile Phone (Android, iOS)
Next, in the "Select type of order" panel, choose "Withdraw Money" to proceed.
Then, you will be directed to the "Withdraw Money" screen, where you should:
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Select the account that you wish to withdraw.
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Selec the withdraw method depending on the amount of money that you wish to withdraw.
Once you finish, please scroll down for the next steps.
Here are some important details you need to focus on:
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Enter the amount of money that you wish to withdraw in the blank.
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Check the fee (if applicable).
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Check the total amount of money deposited into your account after deducting any fees (if applicable).
After completing all the above steps, select "WITHDRAW" to proceed with the withdrawal.
NOTE: If you withdraw under 50$, a 30$ fee will be charged. No fee will be applied for withdrawals from 50$ and above.
The following steps will take place within your banking app, so follow the on-screen instructions to complete the process. Good luck!
Frequently Asked Questions (FAQ)
Where can I check the status of my withdrawal order?
To check the status of your withdrawal order, please log in to Account Management - My Profile - Withdrawal History.
You will be able to check the date of the withdrawal order, the withdrawal amount as well as the status of the withdrawal order.
Change bank account
To change your bank account, please log in to your Account Management page, My Profile - Bank Accounts.
Then click the Edit icon, complete the required info, and motion, and upload a document confirming the bank account holder.
Can I transfer funds between trading accounts?
Yes! It is possible to transfer funds between your real trading accounts.
Fund transfer is possible both for trading accounts in the same currency and in two different currencies.
🚩Fund transfers between trading accounts in the same currency are free of charge.
🚩Fund transfers between trading accounts in two different currencies are subject to a fee. Each currency conversion involves charging a commission:
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0.5% (currency conversions performed on weekdays).
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0.8% (currency conversions performed on weekends and holidays).
More details about commissions can be found in the Table of Fees and Commissions: https://www.xtb.com/en/account-and-fees.
To transfer funds, please login to the Client Office - Dashboard - Internal transfer.
Select the accounts between which you would like to transfer money, enter the amount, and Continue.
Conclusion: Smooth Sign-In and Withdrawal Processes with XTB
Signing in and withdrawing funds from XTB is designed to be both simple and secure. The sign-in process ensures quick and safe access to your trading account, while the withdrawal process is streamlined to provide prompt access to your funds. XTB’s efficient platform and robust security measures ensure that both processes are handled smoothly, allowing you to focus on your trading without concerns about account management.
